Vive Health Wheelchair Poncho

Shipping & Returns Made Simple at Daily Mobility Shop!

Hassle-Free Returns: Your Satisfaction is Our Priority At Daily Mobility Shop, we stand by the quality of every product we sell. However, we understand that plans may change. That's why we offer a straightforward 30 Day Return Policy, ensuring your satisfaction is always our top priority.

Returning an Item:

• If you decide to return an item within 30 days after receiving your order, please email us at sales@DailyMobilityShop.com with your order number.
• We'll provide detailed instructions to make the return process smooth and hassle-free.

Return Shipping Costs:

• As our valued customer, you are responsible for the return shipping costs of the item(s) in your order.

Processing Your Refund:

• Once we receive and inspect your return item(s) at our warehouse, we'll promptly notify you via email that your return payment has been processed.
• For a refund, the item(s) must return to our distribution center in "Like New" condition, complete with all original packaging and accessories.

Damaged Products:

• If your product arrives damaged, make an immediate note when signing for delivery and send photos to sales@DailyMobilityShop.com on the day of delivery.
• For defective, damaged, or incorrect items, we'll cover the shipping costs.

Cancellations:

• To cancel an order, email or call our customer service team promptly to avoid return shipping fees.
• Cancellations received before shipment will receive a full refund.
• Orders canceled after shipment follow our 30 Day Return policy and are subject to return shipping costs.

Other Return Policy Notes:

• Product-specific return information and exceptions will be noted in the product descriptions.
• Certified pre-owned or used products are ineligible for return.
• We sell to purchasers who intend to use the item(s) for their economic life. One-time or temporary use orders are not eligible for return.

Shipping Process:

• We aim to process and ship orders within 1-3 business days, with delivery expected within 3-10 business days after order processing.
• You'll receive an order confirmation email, confirming your purchase details and pre-authorizing your credit card.

Shipment Process:

• Upon receiving your order, we'll verify stock levels within 7 days and process your card.
• Tracking numbers will be sent via email. If you don't receive tracking information within 8 days, reach out to us at sales@DailyMobilityShop.com or call 850-920-7722.

Damages:

• Inspect your item(s) upon delivery. Note any damage when signing or refuse delivery.
• For concealed damage, contact us immediately with photos at sales@DailyMobilityShop.com, and we'll assist with claims.

Returns Policy:

• Our policy lasts 30 days. The unit must be returned within 30 days of purchase, unused, and in the original packaging.
• Refunds are subject to return freight shipping costs and a 25% restocking fee.

Refunds:

• Once your return is received and inspected, we'll notify you of the approval or rejection of your refund.
• Approved refunds will be processed within 2-5 days, minus shipping costs and a 25% restocking fee.

Clearance Items:

• Only regular-priced items are eligible for a refund; clearance items cannot be refunded.

Exchanges:

• We replace items only if they are defective or damaged. Contact us at sales@DailyMobilityShop.com or call 850-920-7722.

Shipping:

• To return your product, a sales rep will send you the shipping instructions as they vary from product to product.
• You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Restocking Fee:

• Returned products will incur a restocking fee of up to 25% of the original purchase price, plus all associated shipping costs.

Cancellations:

• Orders canceled after 24 hours may incur a 10% admin fee. If the order has shipped, the buyer is responsible for return shipping fees.

We're here to simplify your shopping experience at Daily Mobility Shop. For any questions, contact us at sales@DailyMobilityShop.com or call 850-920-7722. Your satisfaction is our mission! 

Our Unbeatable Price Match Guarantee

At Daily Mobility Shop, we're committed to offering you the best prices available. It's our promise to you. Here's how we make it even better:

How It Works: If, by some rare chance, you discover a lower price for the same product on another online store, let us know! Email us at sales@DailyMobilityshop.com with a link to the competitor's product page.

Our Pledge: Once we've had a chance to verify the pricing, we won't just match it we'll beat it! No questions asked. We're here to ensure you always get the best deal.

Important Note: The price we match or beat includes everything - not just the product cost. It encompasses any shipping charges and taxes that may be levied by the comparison site.

Have Questions? If you need further clarification or assistance, visit our Contact Us page. We're here to help and ensure you're always satisfied.

At Daily Mobility Shop, your savings are our priority. Shop with us, knowing you'll always get the best value. Your trust in us is the foundation of our commitment to excellence.

Why Choose Daily Mobility Shop? Because You Deserve the Best.

Welcome to Daily Mobility, where we specialize in electric wheelchairs and mobility scooters! We pride ourselves on being a company with a personal touch, far from the impersonal experience of dealing with corporate giants. When you reach out to us at sales@dailymobilityshop.com, you won't be met with automated responses. Instead, a friendly mobility specialist will be there to assist you, answering any questions you may have.

Passion drives everything we do. We're deeply enthusiastic about the products we offer, including Portable Motorized Wheelchairs, Foldable Motorized Wheelchairs, 4 Wheel Electric Scooters, 3 Wheel Electric Scooters, and Mobility Accessories. But our passion extends beyond our products to our customers. We're dedicated to providing you with the attention you deserve, ensuring that all your questions and concerns are addressed promptly and thoroughly.

Our mission is clear: to become the most customer-centric brand in the Mobility Industry. Our clientele consists of individuals from various walks of life—whether elderly, disabled, obese, or anyone seeking to regain their mobility and independence. At Daily Mobility, we're committed to helping you reclaim your freedom and enjoy life to the fullest.

Our Commitment to You:

• World-class customer service.
• FREE shipping to the lower 48 USA on every order and no sales tax outside Maryland.
• Every Mobility Product comes 95% assembled with very little assembly required.
• Lowest price guarantee.
• Thousands of satisfied customers.

We provide the following value-added benefits with every order:

• 100% Secure Shopping

• We Value Your Privacy

• Trusted Brand Names

• Authorized Online Dealer

• Best Return Policy

• Free Shipping Every day

• Low Price Guarantee

• Satisfaction Guarantee

• Courteous Sales Experts

Our Mission: "Get Your Freedom Back"

At Daily Mobility, we're on a mission to empower you to regain your independence and savor the freedom you deserve. Our products have enabled countless individuals, including those with disabilities, obesity, and elderly individuals, to get moving again. We believe in the transformative power of mobility scooters and electric wheelchairs, which have revolutionized the way people experience life.

We're dedicated to providing you with a seamless shopping experience and offer a range of value-added benefits with every order, including secure shopping, privacy protection, trusted brand names, and a satisfaction guarantee. Worried about the price? Don't be. We guarantee the lowest prices, offer fast, free shipping, and ensure easy returns.

Ready to reclaim your freedom? Place your order today or reach out to us at sales@dailymobilityshop.com for any inquiries. Let Daily Mobility be your partner on your journey to independence.

Exceptional Service: We take pride in setting the bar for service excellence. Our commitment to your satisfaction knows no bounds. We're here for you every step of the way.

Your Satisfaction Guaranteed: We handpick our products with quality and your needs in mind. We're confident you'll love them, but if anything ever falls short, we're dedicated to making it right.

At Daily Mobility Shop, we're more than a store; we're your trusted partner in creating a better, more accessible life. Your peace of mind is our promise. Shop with us and experience the difference today.